| What is the latest version of Fast
DVD Copy? |
Fast DVD Copy Version 4.1. Release date: November 15, 2007.
You can download this version using
the download icon to the left. Go to the download
page to see what's new in this version. |
| Why should I back up a DVD? |
Like audio CDs, DVDs can
easily get lost, stolen, scratched, damaged by
heat, broken by children, or rendered useless
in other ways. By making backup copies, consumers
can protect their investment in their DVD libraries.
The duplicate copy can be used at home or taken
on vacation, while the availability of both the
original and the backup provides a kind of insurance
against loss or damage. |
| Is it legal to copy DVDs? |
If you are the copyright
owner of the DVD source, yes.
In some countries it is legal to copy a DVD,
while in others it is not. Many jurisdictions
allow you to make one copy of a
DVD for backup
or archive
purposes
ONLY. It is wise to always check and respect
your local laws regarding copyright infringement. |
|
Can I install
and use Fast DVD Copy on Mac OS 7, 8 or 9? |
No. Fast DVD Copy was developed for Mac
OS X. It will not work on earlier versions
of Mac OS. |
| Do you have a version of Fast DVD Copy for
Windows or other operating systems? |
No. |
| Is Fast DVD Copy multilingual? |
Not yet. Fast DVD Copy is currently available
only in English. |
| If my current OS X language isn't English,
can I still install Fast DVD Copy? |
Yes you can install it. The software is in
English and will work correctly with other languages,
including double-byte languages (Japanese, Chinese,
etc.) |
|
Can
I install Fast DVD Copy on more than one Mac? |
No. Your license
is valid for one computer only. If you want to
install Fast DVD Copy
on a second Mac, you need to buy a second license.In
addition, your Fast DVD Copy license is computer-specific.
Your serial number will only work on the Mac
that you licensed it for. For
more information, read our license agreement. |
| How do I contact
technical support? |
Technical support
is available using the support
form on this website. |
| Is technical
support available only in English? |
Technical support
is available in English and in Spanish at this
time. |
|
I
bought a new Mac and want to transfer
my license from my old Mac. |
It is possible to transfer
your Fast DVD Copy license from one Mac to
another. Contact technical support for license
transfer inquiries. |
|
My
Mac crashed and I lost everything on
my hard drive. How do I reinstall Fast
DVD Copy? |
First, download and
reinstall Fast DVD Copy. When you launch Fast
DVD Copy, your license will be verified automatically.
Your serial number may be requested at this time.
If you don't have a copy of your serial number,
please contact technical support. |
| I
am not satisfied with Fast DVD Copy.
Can I get a refund? |
We
inform you that all sales are final and we cannot
refund your purchase.
Fast DVD Copy can be run
in trial mode so that you can try the software
before ordering. |
| What
credit cards do you accept? |
Visa, MasterCard, American
Express, Diners Club, JCB, Solo and Switch. |
|
How
do I buy Fast DVD Copy? |
Click
on the "order" button
in the software activation screen. Follow
all the steps. Your Unlocker Code that permits
you to serialize your software will be sent
to you immediately if we receive
authorization
for
your
credit
card transaction. |
|
Are
there any DVDs that cannot be copied
by Fast DVD Copy? |
While Fast DVD
Copy is able to copy almost all DVDs, there may
be some
that are incompatible.
We are in the process of setting up a list
of incompatible DVDs that you can check. If you
are unable to copy a specific DVD,
you
will also be able to
report it to us. Our developers
will try to resolve this in future versions. |
|
Can
I copy DVDs from different regions? |
You can copy DVDs from the regions that your
SuperDrive or DVD burner can read. |
|
Am
I allowed to make several copies of a
DVD and give it to my friends? |
No. Legislation in some countries
allows you to make one backup copy of any software
or
media
for
personal and archival
purposes.
Please check the legislation
for your country before using this software. |
| Will my personal
or purchase information be given to any third
parties? |
No, Velan respects customer
privacy and will not communicate customer information
to third parties. |
| How much will
future upgrades cost? |
Upgrades from v. 1.x to 2.x
are free. |
| Can I copy a DVD from a
region that is different from the region of
my SuperDrive? |
No, you can only copy DVDs from the region(s)
that your SuperDrive can read. |
| What DVD-R media
is compatible with my SuperDrive-equipped system? |
All SuperDrive-equipped Macs
are compatible with all currently shipping 1x
and 2x DVD-R media; this update relates only
to the new high-speed media (4x DVD-R and 2X
DVD-RW). |
| If
I try to make a copy and it doesn't work,
can Velan reimburse
me the cost of the DVD-R media? |
No, Velan does not. |
| Can I post a
demo version of Fast DVD Copy on my website or
distribute it through the media? |
Yes, only if you do not charge
for it and if it is not the object of a commercial
or business transaction. |
| Can I sell or
give my license to a friend? |
No. Your Fast DVD License
is non-transferrable and remains your property.
Please read the license agreement for more information. |
| How
do I become a reseller or OEM of Fast DVD Copy? |
Contact sales@fastdvdcopy.com |
| Will I receive
an invoice for my purchase
of Fast DVD Copy? |
You will receive an invoice by e-mail. |
| Will the copied DVD
look as good as the original DVD? |
The copied DVD will look as good as the original
for most average-length movies.
In cases where the movie is very long,
there may be a slight reduction
in video quality. |
| Can I copy both
NTSC and PAL DVD movies? |
Yes, both NTSC and PAL
DVD movies can be copied by Fast DVD Copy. |
| Can I copy protected
or encrypted DVDs with Fast DVD Copy? |
Virtually every commercial
DVD movie that's ever been sold contains encryption.
In some isolated cases, Fast DVD Copy may be
unable to successfully copy a DVD movie. In
most cases, however, you will be able to copy
DVDs protected by
CSS and Macrovision. |
| Do you add anything
to the copied DVD that can be traced back to
my computer? |
No. Fast DVD Copy does not add any trackers
or or identifiers to the copied DVD. |
| Can DVD copies be played
on a standard DVD Player? |
DVD copies made by Fast DVD Copy can be played
on a standard DVD Player, provided the DVD Player
supports DVD-R or DVD-RW discs. Most DVD Players
manufactured within the last few years, support
these standards. Refer to your DVD player owner's
manual for more information. |
| Is the DVD copy process
complicated? |
Not at all! Fast DVD Copy's one-click interface
allows you to copy a DVD movie with just one
click. |
| Can I copy specific items
from a DVD? |
Yes. Starting with Fast DVD Copy v. 2, you
have the choice of copying certain items such
as menus,
trailers,
audio
streams,
subtitles, bonus material and special features. |
| Can I copy an iDVD movie? |
Yes, Fast DVD Copy v. 2 is able to copy iDVD
movies. |
